"Who's the underperformer you know? Someone on your sales team? The person over in the other department who never quite gets it all together for you? Maybe it's a key individual who performs well for a while, then slips; you talk; performance improves, then slips again. You'll find out why this happens, and what to do about it, in chapter 6. Maybe you need to confront nonperformance in a manner that gets commitment to improve rather than half-hearted compliance. The five steps to that commitment are laid out in chapter 8. Maybe you just need another 5 or 10 percent from everyone. Whatever the performance situation, you can now have a tool kit to turn that situation around.

"The success of any organization depends on the outstanding efforts of it's people. Bringing Out the Best shares learning and lessons for leaders at every level to energize their teams."

J.W. Marriott, Jr.
Chairman, Marriott International, Inc.

"I've practiced the three keys ever since I learned them from Tom in a seminar and they have always boosted productivity. Every time!"

Rick Erickson, CLU
Managing Director,
Principal Financial Group
Glendale, CA

"These three keys are a battle plan for sustaining high performance from your team through any kind of economy."

Gerald F. O'Connell, CEO
Entuity, Inc.
New York, NY

"Deceptively powerful. A straightforward and practical way to foster and develop peak performance in others. Read the book and put the three keys to work today."

Jan Mulcrone
Director, Human Resource Services
University of Michigan Health System

"If you want to grow your business, you need to read this book today and put the three keys to work."

Rodger Ford, Founder
Alphagraphics
Tucson, AZ

"An easy-to-read book that is chock full of practical advice for anyone in a leadership position. The three keys are particularly useful as a guide for performance improvement."

Phyllis Freyer
Senior Vice President
Lovelace Health Systems
Alburquerque, NM

"Solid content. Well written. Practical. What more could you ask for in a book? Read it today."

Randy Burns
Senior Vice President
Advest, Inc.
Hartford, CT

"It's amazing how this book brings concepts relating to business, parenting, and teaching all together in one media that will help me be better at work, at home, and in life!"

Leslie Beers
Human Capital Associates, Inc.
Colorado Springs, CO

"At last, a book which provides educational, business, industrial, and public service leaders with a toolkit to promote peak performance."

James A Ratledge
Montvale Elementary School
Maryville, TN
Tennessee Elementary Principal of the Year

"A rare book. With skill and clarity, Tom teaches three simple concepts that will change you and your organization for the better."

Anthony J. DeFail, FACHE
President/CEO MMC Health Systems, Inc
Meadville, PA

"A common sense approach to performance enhancement. Read it and increase your probability of coaching success."

Jack H. Llewellyn, Ph.D.
Sports Psychologist/Consultant, Atlanta Braves
Author, Coming In First

"Concrete information in an easy to read format. The quick lesson design is ideal. Read the book, use the keys and watch productivity rise."

Julie Scofield
Executive Director
Smaller Business Association of New England

"If you want to grow a successful business, this is a must read book for building a strong team."

Dixon Doll
Managing General Partner
DCM Doll Capital Management
Menlo Park, CA

"Anyone interested in motivating people should read this book. It's Tom Connellan at his best!"

Ken Blanchard, Co-author
The One Minute Manager ^� and Whale Done! ^TM